At Privacy Electronics, customer satisfaction always has been and always will be our number one concern. That is why we make sure that all of our products are covered by our standard 1-year protection plan guarantee from the moment of purchase. This covers any and all products purchased form our store and is effective for the first year after your purchase. This excludes, however, custom-built products and products that have been special ordered, which only have a 60-day plan. If, for any reason, your product ceases to function normally and it cannot be repaired by one of our technicians, it will be replaced with a new or like new product. We are here to help the customer, which is why we have simplified the purchasing and protection process for you.

In addition to our unparalleled quality of products, our technical support staff is on call to help you with any problems you may be experiencing with our products. Our team is highly trained in technical work, and no one knows our products better. They can be there to walk you through every step of the way. So, if you’re experiencing any trouble with any of our cutting edge products, give us a call at 1-866-904-9950 or send us an email explaining your problem to support@privacyelectronics.com. We’re always glad to help and provide nothing less than the most comprehensive service and assistance to our customers. Privacy Electronics: keeping your business your business.

We are an authorized dealer for all the products we carry. Buying from an authorized dealer means you’re getting real merchandise with a full U.S.A warranty and support. We do not sell “Gray Market” international products that you may see offered elsewhere without a warranty. Any and all accessories included by the manufacturer are included when you purchase from us. Authorized dealers offer more than products: we offer the highest level of accountability, reliability, and honesty. That is why the manufacturers recommend that you buy from an authorized dealer like us.